Refund Policy
Last updated: November 10, 2026
1. Overview
This Refund Policy explains the 14-day money-back period, cancellation, and refunds for IncomeSync Plus subscriptions purchased through the IncomeSync website from IncomeSync L.L.C. ("IncomeSync," "we," or "us").
Nothing in this policy limits any consumer rights that cannot be waived under applicable law.
2. IncomeSync Plus Plans
- Monthly Plan: $4.99 per month
- Annual Plan: $49.99 per year
Prices are before any applicable sales tax, which is added at checkout based on your billing address. The checkout page shows the price and billing period before you enter payment information.
3. IncomeSync Free (No Trial)
IncomeSync is free to use, with no account and no payment information, so there is no free trial. IncomeSync Plus starts, and is billed, on the day you subscribe, and the 14-day money-back period in Section 5 covers every Plus charge.
If a different offer is shown at checkout, the terms shown at checkout apply.
4. Automatic Renewal
Your subscription automatically renews at the end of each billing period until you cancel.
- The monthly plan renews every month at $4.99, plus any applicable sales tax.
- The annual plan renews every year at $49.99, plus any applicable sales tax.
We email you before each renewal.
5. 14-Day Money-Back Policy
You can request a full refund within 14 days of a subscription charge, whether it is your first charge or a renewal.
When we approve a refund, your subscription is cancelled at the same time, so you will not be charged again. Each billing period can be refunded once.
6. Refund Eligibility
To be eligible for a refund, your request must:
- be sent within 14 days of the charge;
- come from the email address on your IncomeSync account, or otherwise identify your account; and
- include enough information for us to find the charge.
We may deny refund requests sent after the 14-day period or involving fraud or abuse, such as repeatedly subscribing and requesting refunds, subject to applicable law.
7. Earlier Free Trials
A 30-day free trial started in an earlier version of the application (before 1.9.0) runs to its end. It needs no cancellation, and you are never charged for it. When it ends, you keep using IncomeSync Free.
8. Cancellation
You can cancel at any time from your account page.
- Cancelling stops all future renewals.
- You keep Plus until the end of the period you have already paid for, then keep using IncomeSync Free.
- Cancelling does not by itself refund a charge. To request a refund within 14 days of a charge, see Section 9.
Closing your IncomeSync account cancels your subscription immediately.
9. Refund Requests
Send refund requests to support@incomesync.app and include:
- your account email address;
- your plan (monthly or annual);
- the approximate date of the charge; and
- the reason for the request.
Do not send payment-card numbers by email. If you do, we will delete them.
10. Refund Processing
Approved refunds, including any sales tax charged, are issued through Stripe to the original payment method.
Refunds usually appear within 5 to 10 business days after approval, depending on your bank or card issuer. IncomeSync cannot control processing time after a refund has been issued.
11. Stripe and Link Billing
Subscriptions purchased through the IncomeSync website are sold through Link (Stripe Managed Payments), a Stripe service, which charges your payment method and collects any applicable sales tax. The charge appears on your statement as "link.com * IncomeSync" or similar. IncomeSync L.L.C. decides refund requests under this policy.
Stripe keeps your card details, billing address, and billing records under its own policies and legal obligations. IncomeSync never receives your card details.
12. Refund Exceptions
We may deny a refund if:
- the request is sent more than 14 days after the charge;
- that billing period has already been refunded; or
- the charge involved fraud or abuse.
Nothing in this section removes a refund or consumer right that cannot legally be excluded.
13. Legal Rights
This policy does not limit mandatory rights available to consumers under applicable federal, state, or local law.
Where applicable law provides a greater right than this policy, the applicable law controls.
14. Policy Changes
If we make material changes to this Refund Policy, we will notify subscribers by email and in the application.
The "Last updated" date at the top of this policy is the date it takes effect.
15. Contact
Refund and cancellation questions may be directed to:
IncomeSync L.L.C.3133 Stonewood Ln
Hudsonville, MI 49426
United States
Email: support@incomesync.app