Refund Policy

Last updated: September 20, 2026

14-Day Money-Back Guarantee

At IncomeSync, we're confident you'll love our service. If you're not completely satisfied with your subscription, we offer a full 14-day money-back guarantee.

Eligibility

To be eligible for a refund, you must:

• Request the refund within 14 days of your subscription purchase or renewal
• Have an active IncomeSync account
• Not have requested a refund in the past 12 months for the same subscription period

How to Request a Refund

To request a refund:

• Email us at support@incomesync.app with the subject "Refund Request"
• Include your account email address and the reason for your refund request
• We'll process your request within 5 business days
• Refunds are issued to your original payment method

Processing Time

Once we approve your refund request, the funds will be returned to your original payment method within 5-10 business days, depending on your bank or credit card company.

Trial Period

Your subscription includes a 30-day free trial. You can cancel anytime during the trial period at no cost. If you cancel after the trial ends but within 14 days of your first charge, you're eligible for a full refund.

Cancellation

You can cancel your subscription at any time from your account settings. If you cancel:

• During the free trial: No charge, immediate cancellation
• After the trial (within 14 days of first charge): Full refund available
• After 14 days: Your access continues until the end of your billing period, then cancels

Exceptions

Refunds may not be available for:

• Requests made more than 14 days after purchase
• Refunds previously issued for the same billing period
• Abuse of the refund policy (multiple refund requests within 12 months)

Questions?

If you have questions about our refund policy or need to request a refund, please contact our support team: